1.TROUBLESHOOTING FOR THE
HARDWARE
This chapter describes how to troubleshoot problems with paper, toner and other finishing processes.
This chapter also describes how to supply the paper, toner and staples.
Messages Displayed on the Touch Panel .............................................................................. 8
Clearing a Paper Jam............................................................................................................. 11
Locating a paper jam............................................................................................................................................11
Clearing a paper jam ............................................................................................................................................12
Paper jam in the Reversing Automatic Document Feeder (optional) ...................................................................13
Paper jam in the drawer feeding portion ..............................................................................................................15
Paper jam in the Large Capacity Feeder (optional)..............................................................................................16
Paper jam in the Paper Feed Pedestal (optional).................................................................................................16
Paper jam in the bypass tray................................................................................................................................17
Paper jam in the automatic duplexing unit ...........................................................................................................17
Paper jam in the jam releasing cover ...................................................................................................................18
Paper jam in the fuser unit ...................................................................................................................................19
Paper jam in the Bridge Unit (optional) ................................................................................................................21
Paper jam in the Finisher MJ-1101 and the Hole Punch Unit MJ-6101 (both optional)........................................22
Paper jam in the Saddle Stitch Finisher MJ-1030 and the Hole Punch Unit MJ-6004 (both optional) .................26
Paper jam in the Saddle Stitch unit (optional) ......................................................................................................28
Paper jam in the Hanging Finisher MJ-1031 (optional) ........................................................................................30
Clearing a paper jam caused by a wrong paper size setting................................................................................31
Clearing a Staple Jam ............................................................................................................ 38
Staple jam in the Finisher .....................................................................................................................................38
Staple jam in the Saddle Stitch unit ......................................................................................................................43
Replacing a Toner Cartridge ................................................................................................. 46
Replacing a “Near Empty” toner cartridge ............................................................................................................49
Replacing the Waste Toner Box............................................................................................ 52
Refilling With Staples............................................................................................................. 54
Refilling Finisher staples.......................................................................................................................................54
Refilling Saddle Stitch unit staples........................................................................................................................59
Cleaning the Slit Glass and Main Charger........................................................................... 62
Cleaning the slit glasses.......................................................................................................................................62
Cleaning the main chargers .................................................................................................................................64
Cleaning the Hole Punch Dust Bin ....................................................................................... 65
Hole Punch Unit MJ-6101 / MJ-6004 ...................................................................................................................65
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