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e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A
ERROR CODE AND TROUBLESHOOTING
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8.2 Error Code List
The following error codes is displayed at the upper right of the screen when the “CLEAR PAPER” or
“CALL SERVICE” symbol is blinking.
8.2.1 Jam
Error
code
Classification Contents
Trouble-
shooting
20L/
23L/
25L
20H/
23H/
25H
23LA/
23LM/
28LM
23HA/
28HA
E010 Paper exit jam Jam not reaching the exit sensor: The
paper which has passed through the fuser
unit does not reach the exit sensor.
P. 8 - 1 6 Y Y Y Y
E020 Stop jam at the exit sensor: The trailing
edge of the paper does not pass the exit
sensor after its leading edge has reached
this sensor.
P. 8 - 1 6 Y Y Y Y
E030 Other jam Power-ON jam: The paper is remaining on
the paper transport path when power is
turned ON.
P. 8 - 3 8 Y Y Y Y
E061 Incorrect paper size setting for 1st drawer:
The size of paper in the 1st drawer differs
from size setting of the equipment.
P. 8 - 3 9 Y Y Y Y
E062 Incorrect paper size setting for PFU
drawer: The size of paper in the 2nd drawer
differs from size setting of the equipment.
P. 8 - 3 9 Y Y Y Y
E063 Incorrect paper size setting for PFP upper
drawer: The size of paper in the 3rd drawer
differs from size setting of the equipment.
P. 8 - 3 9 - Y - Y
E064 Incorrect paper size setting for PFP lower
drawer: The size of paper in the 4th drawer
differs from size setting of the equipment.
P. 8 - 3 9 - Y - Y
E065 Incorrect paper size setting for bypass tray:
The size of paper in the bypass tray differs
from size setting of the equipment.
P. 8 - 3 9 Y Y Y Y
E090 Time out jam: Image data to be printed
cannot be
prepared.
P. 8 - 2 6 Y Y Y Y
E110 Paper
misfeeding
ADU misfeeding (Paper not reaching the
registration sensor): The paper which has
passed through ADU does not reach the
registration sensor during duplex printing.
P. 8 - 2 6 Y Y Y Y
E120 Bypass misfeeding: The paper fed from the
bypass
tray does not reach the registration sensor.
P. 8 - 2 7 Y Y Y Y
E130 1st drawer misfeeding: The paper fed from
the 1st
drawer does not reach the registration
sensor.
P. 8 - 2 8 Y Y Y Y
E140 PFU drawer misfeeding (Paper not
reaching the PFU transport sensor): The
paper fed from the PFU drawer does not
reach the PFU transport sensor.
P. 8 - 2 9 Y Y Y Y
E150 PFP upper drawer misfeeding (Paper not
reaching the PFP upper drawer feed
sensor): The paper fed from the PFP upper
drawer does not reach the PFP upper
drawer feed sensor.
P. 8 - 3 0 - Y - Y
E160 PFP lower drawer misfeeding (Paper not
reaching the PFP lower drawer feed
sensor): The paper fed from the PFP lower
drawer does not reach the PFP lower
drawer feed sensor.
P. 8 - 3 1 - Y - Y
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