Contacting TIC’s Customer Support
Center
Toshiba International Corporation’s Customer Support Center can be contacted to obtain help in
resolving any Adjustable Speed Drive system problem that you may experience or to provide
application information.
The Support Center is open from 8 a.m. to 5 p.m. (CST), Monday through Friday. The Center’s toll free
number is US (800) 231-1412/Fax (713) 937-9349 CAN (800) 872-2192 MEX 01 (800) 527-1204.
For after-hours support follow the directions in the outgoing message when calling.
You may also contact Toshiba International Corporation by writing to:
Toshiba International Corporation
13131 West Little York Road
Houston, Texas 77041-9990
Attn: ASD Product Manager.
For further information on Toshiba International Corporation’s products and services, please visit our
website at www.toshiba.com/ind/.
TOSHIBA INTERNATIONAL CORPORATION
GX9 Adjustable Speed Drive
Please complete the Warranty Card supplied with the GX9 ASD and return it to Toshiba International
Corporation by prepaid mail. This will activate the 12-month warranty from the date of installation; but, shall not
exceed 18 months from the shipping date.
Complete the following information and retain for your records.
Model Number: ______________________________________________________________________
Serial Number: ______________________________________________________________________
Project Number (if applicable):_________________________________________________________
Date of Installation: __________________________________________________________________
Inspected By: _______________________________________________________________________
Name of Application: ________________________________________________________________
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