Toshiba Satellite 4030CDT - Before You Call; If You Need Further Assistance

If Something Goes Wrong
If you need further assistance
program's documentation and the modem manual for information
on how to change these settings.
The modem is on, set up properly and still will not transmit or
receive data.
Make sure the line has a dial tone. Connect a telephone handset to
the line to check this.
The other system may be busy or off line. Try making a test trans
mission to someone else.
If you need further assistance
If you have followed the recommendations in this chapter and are
still having problems, you may need additional technical assis
tance. This section contains the steps to take to ask for help.
Before you call
Since some problems may be related to the operating system or
the program you are using, it is important to investigate other
sources of assistance first. Try the following before contacting
Toshiba:
♦ Review the troubleshooting information in your Windows 98
documentation.
♦ If the problem occurs while you are running a program, con
sult the program's documentation for troubleshooting
suggestions. Contact the software company's technical support
group for their assistance.
♦ Consult the dealer from whom you purchased your computer
and/or program. Your dealer is your best source for current
information.
For the number of a Toshiba dealer near you in the United States,
call (800) 457-7777.
Part I: Getting To Know Your Computer