R - C 20
Reference Materials
• Service Bulletin SSA-SVB09A-EN issued
11/9/2009
• Global Parts building a supply of CNT06039
• For product applied in 24v, process replacement
control under warranty until bulletin instructions are
published (9214****V to 9434****V only)
• Units with CNT04962 DO NOT need to be
retrofitted
• Service Bulletin SSA-SVB09A-EN issued 11/9/
2009
• Product date range (9214****V to 9434****V only)
• Units with CNT04962 DO NOT need to be
retrofitted
• 2/26/2010 Revised SSA-SVB09A-EN
- Stop using CNT06039 for 24 volt control
issue
- Start using CNT04962 to resolve issue
- CR36 under development to resolve 24 volt
control mode BLW COM ERR issue
• May 2010 – CR36 approved for production
- Resolves Blower Com Err in 24 volt mode
(Really)
• CNT06352 in production
- Start date 10231****V
• Use CNT06352 for all future repair needs
• May 20, 2010 Revised SSA-SVB09A-EN
- Air Handlers used in 24 VAC control mode
- Serial date code range 8371****V until
10231****V
• Units with CNT04962 DO NOT need to be
retrofitted
• Units with CNT06039 DO NOT need to be
retrofitted when applied in Communicating Mode
• Parts disposition
- Southaven
Stock up with CNT06352
Purge all stock of CNT06039
(Complete with NLA notes)
Use up all stock of CNT04962
- Local inventories
Use up CNT06039 for
Communicating Mode applications
Use up CNT04962 for 24 VAC
Mode applications
Future orders, use
CNT06352 only
Purge all stock of CNT05173 and
CNT05870
Airflow (Lower Than Expected)
• Affected date codes range 9195 – 9255
- Coincided with Vidalia conversion to 16x
motor software
MOT13225
MOT13226
MOT13227
- 4 coefficient PM installed in all air handlers
- 4 coefficient combined with 16x software
results in low airflow
- Date codes prior to 9195 have rated airflow
- Date codes 9256 & later have rated airflow
Reverted to 13x software,
reflashed at factory
Labeled
- MOT13225
- MOT13226
- MOT13227
- Software label 13x