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VeriFone CM5P User Manual

VeriFone CM5P
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Verifone Android
Carbon Mobile 5 with Printer
Document Version 16
Software Version: CM5-O-3.11.4
EN

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VeriFone CM5P Specifications

General IconGeneral
ConnectivityWi-Fi, Bluetooth
Card ReaderEMV, NFC
Operating SystemAndroid
ProcessorQuad-core
Payment MethodsCredit/Debit Cards, Contactless, Mobile Wallets
SecurityPCI PTS 5.x approved
PortsUSB

Summary

TERMINAL USAGE BASICS

Battery Charging Instructions

Instructions for connecting the terminal to power to charge its battery.

Terminal Manual Start-Up

Steps required to power on the Verifone Carbon Mobile 5 terminal.

Terminal Manual Shutdown

Procedure for properly powering off the Verifone Carbon Mobile 5 terminal.

OUT OF BOX SETUP

Wi-Fi Network Setup

Instructions for connecting the terminal to a Wi-Fi network.

Software Upgrade Process

Describes the stages of software download and installation on the terminal.

Installation Completion Confirmation

Confirms the successful completion of the setup wizard and device readiness.

PAYMENT DEVICE MODES

POS Mode Operation

Details on how the terminal operates in Point of Sale mode.

USER MANAGEMENT

Passcode Setup Guide

Guide for setting up passcodes for different user roles.

Passcode Management

Information on changing and resetting user passcodes.

User Authentication Process

How users are authenticated using passcodes for different roles.

PAYMENT FUNCTIONS

Transaction Selection

Steps for selecting transaction type and inputting amount.

Purchase Transaction Process

Process for entering transaction amounts for purchases.

Card Interaction Methods

Instructions for inserting, tapping, or swiping a payment card.

PIN Entry or Bypass

Guidance on entering PIN or bypassing the PIN entry.

Card Removal Prompt

Prompt for the customer to remove the card after approval.

Signature Capture Instructions

Instructions for customer signature capture if required.

Refund Transaction Process

Procedure for initiating and processing a refund.

Split Payment Initiation

Details on how to initiate a split payment transaction.

Void Transaction Process

Steps to cancel a completed transaction.

ERROR SCENARIOS

ORDER HISTORY

REPORTS

ACCESSIBILITY

Accessible PIN Entry

Enables blind users to enter PIN without revealing it.

Assistant PIN Entry Features

Provides enhanced PIN entry with visual and audio aids.

TERMINAL HARDWARE

Full Software Update Process

Process of downloading and installing major software updates.

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