Contact phone numbers for HICAPS/EFTPOS
HICAPS Help Desk 1300 650 852
your merchant details
Merchant No.
For Authorisations:
• Credit Card (Credit) Account
This is an Australia-wide number 5 5
• Debit Card (Cheque) or (Savings) Account
This is an Australia-wide number 00 650 85
• American Express 00 6 64
• Diners Club 800
Authorisation services are available 4 hours a day, 7 days a week.
lost or stolen cards
Please call the above authorisation line appropriate for the card type used (credit or debit).
Call 13 25 15 and select extension 500 when calling about lost or stolen credit cards.
terminal number
Attach your first sign on receipt here!
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