VeriFone VX675 - 7.1.2 Stationery Order Receipt; 7.2 Load Parameters

VX675 MERCHANT OPERATING GUIDE 59
8
ORDER!
COMPLETE!
The terminal will display Order Complete.
7.1.2 STATIONERY ORDER RECEIPT
The standard Stationery Order receipt is as follows:
Stationery Order Receipt
BOQ
MERCHANT NAME
MERCHANT ADDRESS
1234 MERCH SUBURB
32129999 MERCH PHONE
AUSTRALIA
*------------------------------------------------------------------------------------------*
TSP 1001XXXXXXXX
TIME 18FEB14 14:23
ITEMS ORDERED
10 ROLLS
THIS ORDER WILL BE DELIVERED TO THE ADDRESS ABOVE.
PLEASE ALLOW UP TO SIX WORKING DAYS FOR RECEIPT OF
ORDER.
*-----------------------------------------------------------------------------------------*
7.1.3 HELPDESK ORDER
If you require an urgent stationery order, you can telephone the Merchant Helpdesk to have
a satchel delivery:
• Telephone 1800 700 226, Option 1
• Advise Operator what order is required
• Helpdesk operator will give a reference number for your order
To report an incorrect or missing stationery order you can telephone the Merchant Helpdesk
on 1800 700 226 and select Option 1 to speak to an operator.
LOAD PARAMETERS 7.2
In order to keep the terminal’s software up to date the terminal will automatically download any
updates on a regular basis. It is important to allow the download to be completed so that the terminal
will always be running the latest software and configuration.
Generally this download is scheduled to occur overnight and will take approximately one to two
minutes, however on occasions this can be up to 10 to 15 minutes. To allow this download to occur
the terminal will need to remain powered on.