76
UM150 User’s Manual
76
UM150 User’s Manual
Cannot connect using UM150 overseas − Not finding network “Searching
for network” message in VZAccess. LED on the USB Modem is solid RED
• Verify that you are not trying to connect with a BroadbandAccess/NationalAccess
card while outside the US.
• Check that the card is inserted correctly and that the SIM is installed correctly.
• Ensure that the wireless network’s coverage extends to your current location. You
may be in a non-covered service area.
Cannot connect using UM150 overseas
−
VZAccess Manager finds a
network, however “Connect” button cannot be selected.
• Re-run device wizard. Click on “Options” tab, Run Wizard or hit CRTL-N.
• Shutdown VZAccess Manager and reboot your PC.
Cannot connect using UM150 overseas
−
Constant “Powering on
device message” in bottom left corner. LED on
the USB Modem
is
flashing RED
• Close VZAccess Manager
• Remove external card and reboot PC
• Check that SIM card is correctly inserted into the UM150
6.4 Technical Support
For additional information and technical support for VZAccess Manager and Verizon
wireless devices, please visit Verizon’s Data Technical Support page at:
http://www.verizonwireless.com/b2c/support/data.jsp
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