4. Programming
52 D-307083 PowerMaster-360R Installer's Guide
If the panel receives the SMS, a SIM# verified message is displayed and the test ends successfully. If the SMS was not
received for example there is a connection issue, a SIM not verified message is displayed.
During testing the following messages are displayed and can help troubleshoot problems:
Test fails because the panel SIM is not defined
Test is in progress waiting for GSM modem to initialize
Test is in progress waiting for connection to the server
Test is in progress requesting server to send sms
Test is in progress waiting to receive sms from server
4.9.5 Testing the broadband/PowerLink Module
The Broadband diagnostic procedure enables a test of the communication of the Broadband Module (see section 4.6.7)
with the PowerManage server and reports the diagnostic result. In case of communication failure, detailed information of
the failure is reported.
07:DIAGNOSTICS
BROADBAND MODULE
PLEASE WAIT… Unit is OK
Notes:
1. When the button is pressed, the test result may take up to 4 min. before it is displayed.
2. If the Broadband Module is not registered to the PowerMaster-360R, the menu BROADBAND MODULE will not be
displayed.
The following table presents the list of messages that may be reported:
Broadband Module is functioning correctly.
The diagnostic test is aborted, as follows:
AC failure – Broadband Module is set to OFF mode.
Broadband Module has not completed the power-up procedure. In this case, the installer
should wait a maximum of 30 seconds before re-testing.
The RS-232 serial interface between the Broadband Module and the PowerMaster-360R failed.
Receivers IP 1 and 2 settings are missing in the PowerMaster-360R.
The Ethernet cable is not connected to the Broadband Module.
This message appears in any of the following cases:
Incorrect Broadband Module IP has been entered.
Incorrect subnet mask has been entered.
Incorrect default gateway has been entered.
DHCP server failure.
Rcvr#1
UnReach.
Rcvr#2
UnReach.
Receiver 1 or 2 is inaccessible, as follows:
Wrong receiver IP has been entered.
Receiver failure.
WAN Network failure.
Rcvr#1 UnReg.
Rcvr#2 UnReg.
The PowerMaster-360R unit is not registered to IP receiver 1 or 2.
Broadband Module does not respond to test result within 70 sec.
Broadband Module responds with a result code that is not recognized by the PowerMaster-360R.
The name of the product is PowerLink4 IP Communicator