Problem Solving
Xerox 700 Digital Color Press User Guide8-26
Cause: The machine does not have the software license.
Remedy: Power-cycle the machine. If the machine is not improved by
performing the relevant remedy, Contact your Xerox Customer
Support Center.
Cause/RemedyCode
Cause: An error occurred in the document scanner.
Remedy: Power-cycle the machine. If the machine is not improved by
performing the relevant remedy, Contact your Xerox Customer
Support Center.
Cause: Unable to retrieve IP address from DNS.
Remedy: Check the DNS configurations and IP address retrieve
method.
Cause: Documents stored in the mailbox have reached the limit, and
hard disk capacity is insufficient.
Remedy: Remove unnecessary documents from the mailbox, and
save the document.
Cause: Finisher malfunctioned.
Remedy: Power-cycle the machine. If the machine is not improved by
performing the relevant remedy, Contact your Xerox Customer
Support Center.
Cause: Finisher malfunctioned.
Remedy: Power-cycle the machine. If the machine is not improved by
performing the relevant remedy, Contact your Xerox Customer
Support Center.
Cause: An error occurred on the software settings.
Remedy: Power-cycle the machine. If the machine is not improved by
performing the relevant remedy, Contact your Xerox Customer
Support Center.
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