M
Michael GlassSep 6, 2025
What to do if my Xerox Printer displays 'A malfunction occurred. Power-cycle the machine. (xxx-yyy)'?
- BbassadamSep 6, 2025
If your Xerox printer displays the message 'A malfunction occurred. Power-cycle the machine. (xxx-yyy),' turn off the power and wait until the Control Panel display goes dark. Then, turn the power back on. If the message continues to appear, record the displayed contents (xxx-yyy), switch off the machine immediately, wait for the Control Panel display to go dark and contact the Customer Support Center.