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When the print quality is poor, select the closest symptom from the following table and refer to the
corresponding solution to correct the problem. You can also print a Demo Page to more precisely
determine the print-quality problem. For details, refer to Information Pages.
If the print quality does not improve after performing the appropriate action, contact your Xerox
representative.
Note:
• To enhance print quality, toner cartridges for many models of equipment have been
designed to cease functioning at a predetermined point.
• Grayscale images printed with the composite black setting increment the color-pages
counter, because color consumables are used. Composite black is the default setting on
most printers.
Symptom
Probable Causes Solutions
• Page Margins Are Inconsistent.
• The image is not centered on
the page or the margins are
not consistent.
A paper registration adjustment is
needed.
Use the paper registration
procedure to adjust the image
position on the page. For details,
refer to Adjusting Paper
Registration.
Faded printouts with multiple
colors faded.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges
meet specifications, and replace
them if necessary.
The paper being used is outside
the recommended specification
range.
Replace the paper with a
recommended size and type, and
confirm that your control panel
and print driver settings are
correct. For details, refer to
Supported Paper.
The paper type is heavier or
thicker than the paper type
selection.
• Ensure that the proper paper is
loaded in the paper tray.
• Choose a heavier paper type at
the control panel and in the
print driver.
• Use a lighter paper or paper
type.
The bias transfer voltage is not
properly adjusted for the paper
type.
Verify that the paper types set in
the control panel and the print
140
Xerox
®
Phaser
®
6510 Printer
User Guide
Troubleshooting
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