Table of Contents
xiii
Resetting to Factory ............................................................................................................................................................. 251
Troubleshooting ......................................................................... 255
Troubleshooting Methods ................................................................................................................................................ 255
Viewing Log Files ......................................................................................................................................................... 255
Capturing Packets ........................................................................................................................................................ 258
Getting Information from Status Indicators ..................................................................................................... 261
Analyzing Configuration Files ................................................................................................................................. 261
Viewing Call Statistics ................................................................................................................................................ 261
Using Diagnostic Methods ...................................................................................................................................... 262
Troubleshooting Solutions ................................................................................................................................................ 264
General Issues ............................................................................................................................................................... 264
Camera Issues................................................................................................................................................................ 266
Video & Audio Issues ................................................................................................................................................. 267
Why does the far-site display black screen when local starts a presentation? ................................. 268
System Maintenance .................................................................................................................................................. 270
Appendix..................................................................................... 273
Appendix A: Time Zones .................................................................................................................................................... 273
Appendix B: Trusted Certificates ..................................................................................................................................... 276
Index ........................................................................................... 279