MyPBX Standard User Manual
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·Repeat Count
The number of times that the selected IVR prompt will be played.
·Key Timeout
Wait for the user to enter a new extension for a specified number of seconds.
·Allow Dialing of Other Extensions
Allow the caller to dial other extensions other than the ones explicitly defined.
2)Key Press Events
A list of actions that can be performed depending on the digit dialed by the user .
·Key
The Key pressed when the callers hear the IVR prompt.
·Action
When the callers press the corresponding key, the action MyPBX executes.
No Action: Do nothing
Connect to Extension: Connect the call to an extension.
Connect to Voicemail: Connect the call to the voicemail of an extension
Connect to RingGroup: Connect the call to a ringgroup.
Connect to IVR:Connect the call to an IVR.
Connnect to Conference Room: Connect the call to a conference room.
Connect to DISA:Connect the call to a DISA.
Connect to Queue:Connect the call to a queue.
Connect to Faxes:Connect the call to Faxes of extensions.
Dial by Name:The callers can dial the name of an extension to connect to the
corresponding extension.
Hung up: Hung up the call.
·Destination
Where will MyPBX route the call when the action occurs.
·Time Out
Defines the timeout action . A timeout occurs after the IVR prompt has finished
playing for the number of times specified by the 'Repeat Count' field.
·Invalid
Defines the invalid action . The invalid action is triggered if the user enters a
DTMF digit that is not defined for this IVR.