Chapter 21 Troubleshooting
LTE2566-M634 User’s Guide
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1 Make sure you are using the correct IP address.
• The default IP address is 192.168.1.1.
• If you changed the IP address, use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I
forgot the IP address for the LTE2566-M634.
2 Make sure the LTE2566-M634 is correctly installed and turned on. See the Quick Start Guide and Section
1.4.1 on page 14.
3 Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
enabled.
4 Make sure your computer is connected to the LTE2566-M634 and is in the same subnet as the LTE2566-
M634.
5 Make sure the LTE2566-M634’s WiFi LAN is enabled. You can enable or disable the LTE2566-M634’s WiFi
network using WiFi Setting on the LTE2566-M634. See Section 1.5.4 on page 18.
6 Reset the device to its factory defaults, and try to access the LTE2566-M634 with the default IP address.
To reset your LTE2566-M634 press the Reset button and release it when the LCD screen displays Reset.
See Section 1.4.3 on page 15.
7 Disconnect your computer from the LTE2566-M634 and then connect once again.
8 If the problem continues, contact the vendor.
I forgot the password of the Web Configurator.
1 The default user name is admin. The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. To reset your LTE2566-M634 press
the Reset button and release it when the LCD screen displays Reset.
I can access the Login screen, but I cannot log in to the LTE2566-M634.
1 Make sure you have entered the user name and password correctly. The default user name is admin
and the default password is 1234. These fields are case-sensitive, so make sure [Caps Lock] is not on.
2 This can happen when you fail to log out properly from your last session. Try logging in again after five
minutes.
3 Disconnect and connect to the LTE2566-M634 again.
4 If this does not work, you have to reset the device to its factory defaults. To reset your LTE2566-M634 press
the Reset button and release it when the LCD screen displays Reset.
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