Accumetrics VerifyNow

Questions and Answers

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krameralexandriaSep 3, 2025
Why aren't the detection wells filling correctly in my Accumetrics Medical Equipment?
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  Jackie JohnsonSep 3, 2025
  If the detection wells fill improperly in Accumetrics Medical Equipment, typical causes include a low or high fill volume in the sample tube, wrong sample tube use, or not inserting the sample tube firmly against needle hub. To troubleshoot: 1) Keep the assay device, and verify there was adequate volume of blood and the correct sample tube was used. 2) Perform an EQC test. 3) If the EQC is OK, run a Wet QC Level 1.
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Victoria NicholsSep 1, 2025
Why are there bubbles in the sample in Accumetrics VerifyNow?
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  frank83Sep 1, 2025
  Bubbles in the sample in Accumetrics Medical Equipment can be caused by an air bubble in the sample, a very low hematocrit sample, or incomplete reconstitution of the reagent. To address this: 1) Keep the assay device for troubleshooting, and verify there were no bubbles in the detection wells. Also verify that the correct sample tube has been used. If there are bubbles present, use a cleaning device. 2) Perform an EQC test. If the EQC is OK, run WQC Level 1. 3) If the EQC is not OK or the problem persists, call Customer Support.
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Stephanie GarciaAug 31, 2025
What causes the Assay device spot code error on Accumetrics Medical Equipment?
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  gclementsAug 31, 2025
  If you're getting an assay device spot code error on your Accumetrics Medical Equipment, it may be because the instrument is under bright light or the spot code on the assay device doesn't match the bar code scanned from the assay device pouch. To fix this: 1) Place the instrument away from direct sunlight, bright light, or other radiant heat sources. 2) If the error occurs when running an assay, check to see if the spot code label is marred or crooked. If so, use another assay device. 3) If this error occurs while attempting to run an EQC, turn the instrument on and off, then perform another EQC. 4) Scan the bar code from another pouch from the same lot (do not open the pouch).
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Kenneth GarciaAug 29, 2025
What to do if I can't retrieve patient identification on my Accumetrics VerifyNow Medical Equipment?
- M
  Mallory DavisAug 29, 2025
  If you are having trouble retrieving patient identification on the Accumetrics Medical Equipment, first check the Patient ID displayed on the screen to see if it is the correct length. This issue typically occurs when retrieving patient test results and an incorrect patient ID number is entered. Then, re-enter the correct Patient ID using the correct Patient ID length.
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smithchristineAug 27, 2025
What to do if I can't enter Patient identification on my Accumetrics VerifyNow?
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  Dustin JohnsonAug 28, 2025
  If you are having trouble entering the patient identification on the Accumetrics Medical Equipment, first check the Patient ID displayed on the screen to see if it is the correct length. This issue typically occurs when the patient ID number entered does not match the specified number of characters for the patient ID. Then, re-enter the correct Patient ID using the correct Patient ID length.
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John StevensAug 27, 2025
What to do if I get an Operator ID error on my Accumetrics VerifyNow Medical Equipment?
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  Brooke BaldwinAug 27, 2025
  If you encounter an Operator ID error on your Accumetrics Medical Equipment, it typically means the wrong operator number has been entered. To resolve this, press the Next key to return to the previous screen and re-enter your operator identification number.
L
lewissusanAug 25, 2025
What to do if I get a password error on my Accumetrics VerifyNow Medical Equipment?
- J
  Jay GreenAug 25, 2025
  If you encounter a password error on your Accumetrics Medical Equipment, it typically means the wrong password has been entered. Press the Next key to return to the previous screen and re-enter the password associated with your operator identification number.
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Michelle MccarthyAug 22, 2025
What to do if the Accumetrics VerifyNow Medical Equipment printer is not responding?
- T
  Tara BrownAug 23, 2025
  If the Accumetrics Medical Equipment printer is not responding, first check to make sure the printer is turned on. If it is not, turn the printer on and press the Repeat key to start printing. Second, ensure that the printer and instrument are correctly connected and that the printer cable is seated correctly at the back of the instrument.

Summary

Warranty and Disclaimer

Limited Warranty and Disclaimer

Outlines the product warranty, disclaimers for defects, and performance.

Limitation of Liability

Specifies limitations on Accumetrics' liability for damages related to product use.

Introduction to VerifyNow System

Platelet Function Testing

Explains the principles of platelet function testing and the VerifyNow assay.

Test Procedure Overview

Details the overview of the VerifyNow system's test procedure.

System Components Overview

Instrument

Describes the VerifyNow instrument, its features, and components.

Assay Device

Details the single-use assay devices and their components.

Sample Collection Tubes

Lists recommended sample collection tubes for the VerifyNow system.

Quality Control

Explains the quality control mechanisms for the VerifyNow system.

Safety Precautions

Safe Operating Procedures

Provides guidelines for safe operation and handling of the VerifyNow system.

Sample Collection and Handling

Covers safe procedures for collecting and handling patient samples.

Instrument Operation Safety

Highlights critical safety measures during instrument operation.

Reagent Storage and Handling

Storage and Stability

Details recommended storage conditions for assay devices and controls.

Quality Control Procedures

Quality Control Tests Overview

Introduces the comprehensive quality control measures for the system.

Electronic Quality Control (EQC)

Describes the procedure for performing Electronic Quality Control.

Wet Quality Control (WQC)

Explains how to perform Wet Quality Control tests.

Patient Testing

Patient Preparation

Covers preparation steps for patients before testing.

Sample Collection

Provides instructions for collecting patient blood samples.

Sample Handling

Details how to handle collected blood samples before analysis.

Performing an Assay

Step-by-step guide to running a patient assay on the instrument.

Interpreting Assay Results

Explains how to interpret the results obtained from different assays.

Shutting Down the Instrument

Procedure for safely powering off the VerifyNow instrument.

Retrieving Test Results

Retrieving Patient Test Results

Instructions for accessing and viewing stored patient test results.

Retrieving Quality Control Results

Details how to retrieve and view EQC and WQC results.

View Instrument Usage Log

Accessing logs that track instrument usage and performance.

View Event Log

Retrieving and viewing error and alarm logs for troubleshooting.

Transfer Network Data

Procedure for transferring instrument data to a network.

Instrument Settings Configuration

Adjust Contrast

How to adjust the display contrast for better visibility.

Adjust Backlight

How to toggle the display backlight on or off.

Set the Date and Time

Procedure for setting the instrument's date and time.

Set Time Out

Configuring the instrument's idle timeout settings.

Enable Patient ID

Setting up patient identification for traceability.

Set Operator ID and Password

Configuring user access with operator IDs and passwords.

Set EQC Frequency

Specifying how often the instrument requires an EQC test.

Enable Printer

Configuring the instrument to use the optional printer accessory.

Enable Network

Setting up network integration for data transfer.

Cleaning and Maintenance Schedule

Use the Cleaning Device

Instructions for using the disposable cleaning device.

Clean Exterior Surfaces

Guidelines for cleaning the instrument's exterior.

Replace the Fan Filter

Procedure for replacing the instrument's fan filter.

Troubleshooting Guide

Event and Message Types

Overview of messages, alerts, errors, and alarms in the system.

Troubleshooting Messages

Resolution steps for common system messages.

Attention, Error and Alarm Messages

Guidance for resolving attention, error, and alarm messages.

EQC Diagnostic Messages

Troubleshooting EQC diagnostic errors and parameters.

Appendix Information

Technical Specifications

Details the technical specifications of the VerifyNow instrument.

Explanation of Symbols

Explains common symbols used in the manual and on the instrument.

System Components

Lists the catalog numbers and descriptions of system components.

Spare Parts and Accessories

Information for ordering spare parts and accessories.

Glossary

Definitions of common terms used in the manual.

Software Icons

Lists and describes the instrument's software icons.

Instrument Software - Assay and QC

Visual flowcharts of the instrument's software for assays and QC.

Instrument Software - Settings and Logs

Visual flowcharts of instrument settings and log retrieval.

VerifyNow Instrument Cleaning and Maintenance Schedule

A schedule for routine cleaning and maintenance tasks.

Compliance with CLIA Control Requirements

How the system complies with CLIA quality control regulations.

References

CDC Universal Precautions

Reference to CDC guidelines on universal precautions.

Customer Support and Ordering

Technical Support and Service

Contact details for technical support and instrument service.

Ordering Information

Information on how to order the VerifyNow system and supplies.