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Acer H6500 - User Manual

Acer H6500
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SERVICE MANUAL
Prepared: Checked: Approved:
Date Revise Version Description
2011.09.14 V1.0 Initial Issue
Copyright September, 2011 All Rights Reserved
H6500
Alex

Table of Contents

Questions and Answers

  • C
    christopherwilliamsonAug 19, 2025
    How to fix Acer H6500 Projector when it has no power?
    • N
      Nicholas GriffinAug 19, 2025
      If your Acer Projector isn't powering on, make sure the power cord and AC power outlet are securely connected. Also, check that all connectors are securely connected and not broken. If the issue persists, further inspection of the LVPS, Lamp Driver, and Main Board might be needed.
  • K
    Kirk RogersAug 21, 2025
    What to do if Acer H6500 has no light?
    • C
      Christina ShepherdAug 22, 2025
      If your Acer Projector has no light, ensure all connectors are securely connected and not broken. Check the Lamp Cover and Interrupt Switch. Also, inspect the Lamp Module, Lamp Driver, LVPS, Main Board, Color Wheel, and Photo Sensor Board.
  • K
    kevin06Aug 25, 2025
    What to do if my Acer H6500 Projector has no image?
    • J
      Jennifer WellsAug 25, 2025
      If your Acer Projector displays no image, first ensure the signal cable and sources work correctly. If you are connecting multiple sources, use the "Source" button to switch between them. Verify that all connectors are securely connected and not broken. If the problem continues, further checks of the Main Board, DMD Board, DMD Chip, and Engine Module may be required.
  • D
    dawsontiffanyAug 26, 2025
    Why does my Acer Projector automatically shut down?
    • V
      Vanessa WalkerAug 26, 2025
      An Acer Projector might automatically shut down due to several reasons. If the Temp LED is lit or flashing red, check the fan. If the Lamp LED is red, check the Lamp Module. If the Lamp LED flashes red, check the Color Wheel. You may also need to check the Photo Sensor and Main Board.
  • J
    Joshua WhiteAug 27, 2025
    How to resolve image flicker on Acer H6500 Projector?
    • E
      Eduardo FrankAug 27, 2025
      To address image flicker on your Acer Projector, first perform a "Reset (All data)" in the OSD Menu. Ensure that the signal cables and sources are working correctly. If the issue persists, further check the Lamp Driver, Waveform, Lamp Module, Color Wheel, Photo Sensor, DMD Board, and Main Board.
  • J
    John WalkerAug 30, 2025
    Why is the color abnormal on my Acer H6500?
    • D
      David JonesAug 30, 2025
      If the color on your Acer Projector is abnormal, try performing a "Reset" of the OSD Menu (All data). You might also need to adjust the Color Wheel Index. Further investigation of the Main Board, DMD Board, and Color Wheel may be necessary.
  • A
    Ashley BakerAug 31, 2025
    What to do if Acer Projector firmware upgrade failed?
    • J
      Joshua CookAug 31, 2025
      If the firmware upgrade on your Acer Projector failed, ensure that the signal cables and PC are working correctly. Check the software program version, the firmware file, and the upgrade process. If problems persist, check the Main Board.
  • J
    Jared SalazarSep 2, 2025
    Why is my Acer H6500 making mechanical noise?
    • S
      stevenrossSep 2, 2025
      If your Acer Projector is making mechanical noise, check the Color Wheel and the Fan Module.
  • S
    shane34Sep 5, 2025
    How to fix Acer H6500 remote controller or control panel failure?
    • G
      Gregory FigueroaSep 5, 2025
      If the Remote Controller or Control Panel on your Acer Projector fails, check the following: 1. Remote Controller: Ensure the battery is working, then check the remote controller, IR receiver, and IR Sensor Board. 2. Control Panel: Check the FPC cable and Keypad Board. Also, check the Main Board.
  • T
    Tracy JonesSep 7, 2025
    What causes a garbage image on an Acer Projector?
    • W
      William ObrienSep 7, 2025
      A garbage image on your Acer Projector may be due to issues with the signal cables or sources, so ensure that they are working well. If not, check the Main Board and DMD Board.

Summary

Getting Started

Connecting the Projector

Illustrates how to connect various devices like DVD players and PCs to the projector.

Chapter 2 Disassembly & Assembly Process

2-2 Disassemble Lamp module

Step-by-step instructions for removing the lamp module from the projector.

2-3 Disassemble Top cover module

Instructions for safely removing the projector's top cover module.

2-4 Disassemble Keypad board and Zoom ring

Guide for disassembling the keypad board and zoom ring components.

2-5 Disassemble Main board module

Detailed steps for removing the main board module and its associated shielding.

2-6 Disassemble Front cover module

Instructions for removing the front cover module and IR sensor board.

2-7 Disassemble Color wheel module

Steps for removing the color wheel module and associated sensors.

2-8 Disassemble Engine module

Guide for removing the engine module, including spacers and focus ring.

2-10 Disassemble System fan module and the Blower module

Steps for removing the system fan and blower modules.

2-11 Disassemble LVPS module

Instructions for removing the LVPS module, including connectors and brackets.

2-12 Disassemble Lamp driver module and Interrupt switch

Guide for disassembling the lamp driver module and interrupt switch.

2-13 Disassemble Bottom shielding and IO cover module

Steps for removing the bottom shielding and IO cover module.

2-14 Disassemble Elevator foot rubber

Instructions for removing the elevator foot rubber from the projector base.

2-16 Re-write System and Lamp usage hour

Instructions for accessing service mode to re-write system and lamp usage hours.

2-19 Assemble Lamp driver module and Interrupt switch

Guide for reassembling the lamp driver module and interrupt switch.

2-20 Assemble LVPS module

Instructions for reassembling the LVPS module and associated components.

2-21 Assemble System fan module and the Blower module

Steps for reassembling the system fan and blower modules.

2-22 Assemble DMD chip and DMD board

Guide for reassembling the DMD chip and its board.

2-23 Assemble Engine module

Instructions for reassembling the engine module and its parts.

2-25 Assemble Front cover module

Guide for reassembling the front cover module and IR sensor board.

2-26 Assemble Main board module

Detailed steps for reassembling the main board module and its connections.

2-27 Assemble Keypad board module and Zoom ring

Instructions for reassembling the keypad board and zoom ring components.

2-28 Assemble Top cover module

Steps for reassembling the projector's top cover module.

2-29 Assemble Lamp module

Instructions for reassembling the lamp module and its cover.

2-9 Disassemble DMD chip and DMD board

Instructions for disassembling the DMD chip and its board.

2-24 Assemble Color wheel module

Steps for reassembling the color wheel module and associated sensors.

Chapter 3 Troubleshooting

3-1 LED Lighting Message

Explains LED status indicators for various messages and error conditions.

3-2 Main Procedure

Provides a troubleshooting guide for common issues like no power or auto shutdown.

No Image

Troubleshooting steps for scenarios where the projector displays no image.

Color Abnormal

Troubleshooting steps for abnormal color reproduction or color temperature issues.

Universal Password Failure

Troubleshooting steps for universal password failures and SNID confirmation.

Forgetting Password (administrator Password)

Procedure to recover the administrator password using the SNID.

FW Upgrade Failed

Steps to diagnose and resolve firmware upgrade failures.

Line Bar;Line Defect

Troubleshooting steps for image defects such as line bars or defects.

Dead Pixel;Dust (Out of spec.)

Troubleshooting for dead pixels or dust affecting image quality.

Image Flicker

Steps to resolve issues causing the projected image to flicker.

Garbage Image

Steps to resolve issues causing distorted or garbage images on the screen.

Remote Controller;Control Panel Failed

Troubleshooting for failures in the remote control or the projector's control panel.

Chapter 4 Function Test & Alignment Procedure

Chapter 5 Firmware Upgrade

5-4 Firmware upgrade procedure

Detailed steps for performing the firmware upgrade process.

Chapter 6 EDID Upgrade

6-5 EDID Key-In Procedure (VGA &HDMI 1 )

Procedure for keying in EDID data for VGA and HDMI 1 connections.

6-7 EDID Key-In Procedure ( HDMI2 )

Procedure for keying in EDID data for HDMI 2 connection.

6-8 Un-lock SNID and Default Language Reset

Procedure to unlock SNID and reset default language settings.

Appendix A (Exploded Image)

FRU list

Acer H6500 Specifications

General IconGeneral
Number of colors1.073 billion colors
Projection distance1.5 - 10 m
Horizontal scan range0 - 100 kHz
Projection technologyDLP
Contrast ratio (typical)10000:1
Screen size compatibility0 - 300 \
Projector native resolution1080p (1920x1080)
Keystone correction, vertical-15 - 15 °
Projector brightness (economic mode)1600 ANSI lumens
Aspect ratio4:3, 16:9
RS-232 ports-
Connectivity technologyWired
Digital zoom8 x
Optical zoom1.2 x
Focal length range- mm
Aperture range (F-F)2.55 - 2.85
Lamp typeOSRAM
Lamp power240 W
Lamps quantity1 lamp(s)
Light source typeLamp
Service life of light source5000 h
Service life of light source (economic mode)3500 h
3DNo
Full HDYes
Supported video modes1080p
Analog signal format systemNTSC, PAL, SECAM
Supported graphics resolutions1920 x 1080 (HD 1080)
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Noise level- dB
PlacementCeiling
Product typeStandard throw projector
Product colorWhite
Market positioningHome cinema
Power sourceAC
AC input voltage110 - 220 V
Power consumption (standby)- W
Weight and Dimensions IconWeight and Dimensions
Weight2540 g

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