8.4.4. Returning to the Service Provider
This document section contains the general information on packing and shipping an amplifier for
diagnostics and repair.
NOTICE
Should it be necessary to ship the amplifier, use the original packing as described below.
NOTICE
Before shipping the amplifier, you should contact your local dealer first.
Your dealer can have a specific shipment requirement, e.g., a different shipping address.
It is the sole customer's responsibility to ensure the commutator and all accessories are
properly packaged to avoid any shipping damage.
If transporting for diagnostics and repair, you may not need to ship some cables or
accessories. Please, consult with your dealer first.
Prepare the amplifier for shipping as described below:
• Switch off the amplifier via Main Power Switch (see Figure 2-3 | Amplifier rear panel -
Connections, Pos. 3); Make sure the Main Power Switch is in OFF position;
• Pull the amplifier's line (mains) plug out of the outlet;
• Do not disconnect GND connection;
• Disconnect all cables from the rear panel of the RCU;
• Disconnect all cables (except GND connection) from the rear panel of the amplifier;
DANGER
Remove the GND connection last (see Figure 2-3 | Amplifier rear panel - Connections,
Pos. (a)) and wait 30 minutes for safety.
• Pack the RCU in its original cardboard carton;
• Pack the amplifier in its original cardboard carton and add ACOM 2020S to RCU connection cable
in a separate inner box (see Figure 2-4 | ACOM 2020S - RCU R05 connection cable);
• Add the RCU carton into the amplifier carton;
• Seal the amplifier carton with heavy duty, 2-inch-wide self-adhesive tape;
• Finally, the external strapping needs to be added over the amplifier carton. Either plastic or
metal bands can be used;
• Now, the amplifier is ready for shipment.