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Osmo1® Single-Sample Micro-Osmometer User Guide
Contacting Advanced Instruments
General inquiries
• US or Canada
• Toll free phone: 800-225-4034 from 8:00 AM – 4:30 PM Eastern time
• Fax: 781-320-8181
• Outside the US or Canada:
• Phone: +1 781-320-9000
• Fax: +1 781-320-8181
• Email: info@aicompanies.com
• Web: aicompanies.com
Customer Service/Orders
To order supplies for your Osmo1, contact the Customer Service department.
• US or Canada
• Toll free phone: 800-225-4034 from 8:00 AM – 4:30 PM Eastern time
• Fax: 781-320-3669
• Outside the US or Canada:
• Phone: +1 781-320-9000
• Fax: +1 781-320-3669
• Email: orders@aicompanies.com
Hot-Line™ Technical Service
For any questions or problems related to operation or service, contact the Hot-Line Technical Service department.
• US or Canada
• Toll free phone: 800-225-4034 from 8:00 AM – 4:30 PM Eastern time;
after normal business hours, follow prompts
• Fax: 781-320-0811
• Outside the US or Canada:
• Phone: +1 781-320-9000
• Fax: +1 781-320-0811
• Email: techsupport@aicompanies.com
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