Do I need an Antivirus if I have AVG protection enabled?
a) AVG protection provides an additional layer of security for your connected devices. It does not
replace an antivirus product. We recommend that you install and use an up-to-date antivirus product.
Parental Controls
Filtered website is still showing.
a) Website Filtering may take some minutes to come into effect across your devices. If you keep having
trouble with Website Filtering, please feel free to give us a call.
I can still launch apps that I blocked.
a) App Blocking allows you to manage Internet access for individual apps and services. Apps that do not
require an Internet connection, like games, may still work.
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