Preface
How to Obtain Support
xi
Applied Biosystems 7500/7500 Fast Real-Time PCR System Getting Started Guide for Standard Curve
Experiments
Obtaining
Information from
the Software Help
The 7500 Software Help describes how to use each feature of the user interface. Open
the Help from within the software by doing one of the following:
• Press F1.
• Click in the toolbar.
• Select Help7500 Software Help.
To find topics of interest in the Help:
• Review the table of contents.
• Search for a specific topic.
• Search an alphabetized index.
Send Us Your
Comments
Applied Biosystems welcomes your comments and suggestions for improving its user
documents. You can e-mail your comments to:
techpubs@appliedbiosystems.com
IMPORTANT! The e-mail address above is only for submitting comments and
suggestions relating to documentation. To order documents, download PDF files, or for
help with a technical question, go to http://www.appliedbiosystems.com, then click the
link for Support. (See “How to Obtain Support” on page xi).
How to Obtain Support
For the latest services and support information for all locations, go to
http://www.appliedbiosystems.com, then click the link for Support.
At the Support screen, you can:
• Search through frequently asked questions (FAQs)
• Submit a question directly to Technical Support
• Order Applied Biosystems user documents, MSDSs, certificates of analysis, and
other related documents
• Download PDF documents
• Obtain information about customer training
• Download software updates and patches
In addition, the Support screen provides access to worldwide telephone and fax numbers
to contact Applied Biosystems Technical Support and Sales facilities.
IMPORTANT! When directed to do so by this guide, or when you need to schedule
maintenance for your 7500/7500 Fast instrument (such as annual planned maintenance
or temperature verification/calibration), contact the Applied Biosystems Care Center. To
obtain a phone number for or to send an e-mail to the center, go to
http://www.appliedbiosystems.com/support/contact.
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