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Arris IPC4100 - Performing remote control operational check; Understanding auto-provisioning

Arris IPC4100
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STANDARD 365-095-33577 Revision x.1 IPC4100 Release 1.0 Installation and Operation Guide
19
Chapter 7
Performing remote control operational
check
The operational check tests communication with the remote control.
Table 1. Remote Control Test
Feature Testing Procedure
Power ON Press Power on the remote control to turn ON the
IPC4100.
Channel Selection Scan through the channels using the Channel +
or - keys.
Tune to several channels by entering the channel
number using the numeric keys.
Volume Control Press Volume + or - on the remote control to increase
the volume to its upper limit, lowest level, and to a
comfortable level.
Press mute to turn the sound off. Press mute again to
restore the sound.
If the IPC4100 does not operate properly, see Troubleshooting for more information.
Understanding auto-provisioning
The auto-provisioning process will streamline the set-top installation and provide
informative diagnostics that will assist you in resolving issues as they are detected. After the
IPC4100 and IP Client set-tops are connected to the home network and the IPC4100 is
powered ON, an automatic pre-health check is performed to identify any potential
connection problems. The IPC4100 will conduct a series of self-tests to verify proper network
connectivity and signal levels.
During the activation process, the system health and status are monitored and displayed on
the IPC4100 Onscreen menu. Instructions are provided to help resolve any problems
discovered during the activation process. If you encounter any additional problems during
the automated health check, see Troubleshooting for more information.

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