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Arris IPC4100 - No video on the TV screen; No closed captions display

Arris IPC4100
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Chapter 11:
STANDARD 365-095-33577 Revision x.1 IPC4100 Release 1.0 Installation and Operation Guide
86
There is no video on the
TV screen
Verify that the TV is powered on and set to the
appropriate input source for the VMS.
Verify that the VMS is powered on and tuned to
an authorized cable channel.
Verify that all video cables between the VMS and
the TV are firmly connected.
Verify that the coaxial cable feed is firmly
connected to the VMS and the wall jack.
If the VMS video output is connected to a home
theater unit, verify that the home theater unit is
powered on and set to the appropriate input
source.
If the VMS video output is connected to a TV
through an HDMI connection, power off the TV
and then power off the VMS. Wait one second
and then power on the devices.
Not all HDTVs can display every output format
(1080i, 720p, 480p, or 480i) available on the VMS.
To select a different format:
1. Ensure that your VMS is plugged into a power
outlet and is turned off.
2. Ensure the TV is turned on and tuned to the
appropriate channel for the set-top
3. Press the MENU key on the front panel. Your
settings are displayed on the VMS front panel.
4. Use the and keys on the front panel to
display the HDMI/YPbPr OUTPUT setting.
5. Press the key to cycle through the available
output formats until a picture displays on the TV.
No closed captions display.
Verify on the User Settings menu that closed
captions are enabled on the VMS.
Verify that closed captions are enabled on the TV.
Note: Closed captioning may not be available on
the current program.

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