What to do if my Avaya 3730 IP Phone displays 'Phonebook is not available at the moment'?
If your Avaya IP Phone displays 'Phonebook is not available at the moment', it means the phone book is not responding. Try again later. If the issue persists, perform a factory reset via the Admin menu or PDM/Device Manager.
What to do if my Avaya IP Phone says 'No access'?
If your Avaya IP Phone displays 'No access', it means the network is in range, but you lack the necessary access rights. To resolve this, switch the handset off and then on again, or contact your system administrator.
What to do if my Avaya 3730 IP Phone says 'Not allowed'?
If your Avaya IP Phone displays 'Not allowed', it could be due to several reasons related to shared phone functionality or incorrect credentials: * Another handset is using the same extension. * Incorrect password (AC code) was entered. * The extension (User) does not exist. * The password is not correct. To resolve this: 1. Logout from the handset that uses the same extension. 2. Enter #11*# on the keypad and press Off-hook to logout from the shared phone. 3. Ensure that you entered the correct extension. 4. Ensure that you entered the correct password. If needed, contact your system administrator.
Why does my Avaya 3730 IP Phone say 'Could not encrypt connection'?
If your Avaya IP Phone displays 'Could not encrypt connection', it's because the 'Encryption Required' parameter is enabled on the handset in conjunction with unencrypted or unsupported base stations. To fix this: 1. Disable the 'Encryption required' parameter in the handset via PDM/Device Manager. 2. Enable encryption in the base station(s).
What does 'Service needed Hardware error' mean on my Avaya 3730 and how do I fix it?
If your Avaya IP Phone displays 'Service needed Hardware error', it indicates a communication problem between components in the handset. Restart the handset. If the problem continues, send the handset for service.
What to do if Avaya Handsets say 'Battery low, charge now'?
If your Avaya Handsets display 'Battery low, charge now,' it means the battery level is low. You should charge or replace the battery.
What does 'Service needed Hardware error' mean on Avaya Handsets?
If your Avaya Handsets display 'Service needed Hardware error', it means there is a communication problem between components. Restart the handset. If the problem persists, send the handset for service.
What to do if my Avaya 3730 says 'Battery low, charge now'?
If your Avaya IP Phone displays 'Battery low, charge now', it means the battery level is low. You should charge or replace the battery.
Why can't I mute Avaya Handsets by long pressing Sound off?
If you cannot mute your Avaya Handsets by long pressing the Sound off button, it's due to a handset restriction. To fix this, enable the parameter 'Possible to turn off sound'.
Why is time and date setting not changing on Avaya Handsets?
If your Avaya Handsets fail to change the time and date, it is PBX dependent. Changes in the handset appear after a maximum of 24 hours after a change in the system or by turning the handset off and on again.
General| Headset Support | 3.5mm headset jack |
|---|---|
| Bluetooth | No |
| Vibration | Yes |
| Push-to-Talk (PTT) | No |
| Battery | Li-Ion 1100 mAh |
| Protocols | SIP |
Outlines the menu structure for call-related functions.
Covers settings for sound and alerts like volume and ring signals.
Covers phone lock and keypad lock settings.
Explains how to use the In Call menu during an active call.
Details functions like mute, new call, transfer, conference.
Step-by-step guide to power on/off the handset.
Procedures for locking/unlocking keypad when idle.
Procedures for locking/unlocking keypad during a call.
How to activate and configure phone lock for security.
Methods to answer and end active calls.
How to make emergency calls, even when locked.
How to set up call diversion rules.
Accessing contacts and muting microphone during a call.
Procedures for transferring and initiating conference calls.
Handling incoming calls and setting callbacks.
How to call contacts from local, company, and central phonebooks.
Procedures for editing and removing contacts.
How to access and check voicemail.
Accessing hidden menus for system administration.
How to upgrade handset software and configure features.
Table of common faults, causes, and solutions.
Table of display messages, causes, and actions.
Steps to enable and disable automatic phone lock.
How to change the phone lock PIN.
How to change systems and subscribe the handset to a DECT system.
Overview of the easy handset replacement process.
General safety guidelines for handset operation.
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