Avaya H.323 9608 - 9641 G Call Center Faceplate Installation

Figure C2: Attaching cable connection of the DHA to an optional button module and the
deskphone.
9641G Call Center faceplate installation
About this task
The 9641G IP deskphones used in a call center come with special faceplate kits: 9641G Call
Center Faceplate Kit (PK25) (Comcode 700500728). The removeable faceplate has the
following features:
• Covers the handset pockets
• Maintains the switch hook “down” position
• Covers the Forward and Headset buttons
• Relabels the Speaker button as the Release button to facilitate ending calls
Note:
To allow Release button operation for 9641G deskphones, administer the Release button
with the AGTSPKRSTAT parameter set to 2 and the CALLCTRSTAT parameter set to 1.
To install the 9641G Call Center faceplate:
Installing the Deskphone
26 Installing and maintaining Avaya IP Deskphone H.323 9608, 9608G, 9611G, 9621G, and 9641GJanuary 2014
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