Debug mode
About this task
You can use the debug mode to send all your debug data in a file, nnn_report.gz where you
replace nnn by the deskphone extension as specified by the user during registration.
Note:
The DEBUG option is available for use only if you change the default password to the craft
menu through the PROCPSWD parameter.
The new value of the PROCPSWD parameter must be 4 to 7 numeric digits, "0000" through
"9999999". However if value of PROCPSWD is less than 4 digits after you install Release
6.2.4 or later, the value will be changed back to the default value of 27238.
Procedure
1. Scroll and select DEBUG from the Craft Local Procedure Screen. Press Start. The
deskphone displays, the following text:
Setting Options available
Serial Port Adjunct/CLI
Log to file On/Off
Phone Report Pressing Change when you select the
Phone Report option results in a Create
option displayed on the phone screen.
Press Create to send the report to the
backup folder specified by BRURI.
Note:
The Phone Report option is
available only if backup and restore
is enabled.
Port Mirroring On/Off
2. Scroll to the option that you want to change and press Change or touch OK to toggle
the selected setting from the available options. The deskphone displays the softkeys
Save, Change, and Cancel.
3. If you have made any changes to the Debug Mode option, then you must press or
touch the Save option. This action resets the phone and saves the changes to the
debug screen.
Using local Administrative Menu procedures
54 Installing and maintaining Avaya IP Deskphone H.323 9608, 9608G, 9611G, 9621G, and 9641GJanuary 2014
Comments? infodev@avaya.com
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