Name System Value Format
Button Module 2 cccccccccccccc 14 ASCII characters. Version
identifier of the software in
the second attached button
module, if applicable.
Button Module 3 cccccccccccccc 14 ASCII characters. Version
identifier of the software in
the third attached button
module, if applicable.
Proxy Server WMLPROXY Proxy server used for WML
functions.
Voice Language
File
NVVOXFILE Language file (NVVOXFILE)
designated for voice-initiated
dialing. Not applicable for
software Release 6.0.
3. Use the Right navigation arrow to scroll through the information shown in the
table.
4. Press Back at any time to return to the Craft Procedures screen.
Installation error and status messages
9600 Series IP phones display messages in the currently selected language or in the language
specified by the LANGSYS parameter value, if the phone is logged off. If English is not the
selected language, the phone displays messages in English only when the message are
associated with local procedures, for example, MUTE VIEW.
The phone displays most of the messages for only about 30 seconds, and then the phone is
reset. The most common exception is Extension in Use, display more than 30 seconds and
which remains until you perform any further action on the phone.
Note:
For VPN-related error and status messages, see the VPN Setup Guide for 9600 Series IP
Telephones, 16-602968.
Table 3: Possible error and status messages during installation of 9600 Series IP phones
Message
Cause/Resolution
802.1X Failure
CAUSE: Incorrect credentials provided for authentication or
credentials not provided at all.
Troubleshooting
76 Installing and maintaining Avaya IP Deskphone H.323 9608, 9608G, 9611G, 9621G, and 9641GJanuary 2014
Comments? infodev@avaya.com
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