EN71EN 70
3. GARANTIE
• This product is guaranteed for 3 years, parts and labour for repair.
• Product dismantling and reassembly costs are not covered.
• The warranty does not cover: consumables (batteries, etc.) and damage caused by misuse, improper
use, improper installation, external intervention, damage due to physical or electrical shocks, dropping or
atmospheric phenomena.
• Do not open the mechanical parts of the motor unit as doing so will void the warranty.
• When returning the product for after-sales service, protect the device to prevent scratches and impacts.
• Clean with a soft cloth only, no solvents. Before cleaning, disconnect the equipment or switch it off at the
mains.
• Your motor drive benefits from a 10-year warranty against corrosion. This warranty covers perforation
caused by corrosion (excluding fasteners, motor brackets and electronic components). This warranty
covers motor drive failure caused by corrosion.
WARNING Do not use any carboxylic acid, alcohol, or similar chemicals on the product. In addition
to damaging your device, the fumes are also hazardous to your health and are explosive. Do not
use any tool that can conduct voltage (wire brush, sharp tool, etc.) for cleaning.
The receipt or invoice is proof of purchase date.
4. ASSISTANCE AND ADVICE
• If, despite the care we have taken in designing our products and drafting these instructions, you encounter
difficulties when installing your product or you have any questions, we strongly recommend that you contact
one of our specialists who will be glad to help.
• If you encounter operating problems during installation or a few days afterwards, it is essential for you to
be where your system is installed when you contact us, so that one of our technicians can diagnose the
source of the problem, as it will probably be the result of a setting that is incorrect or an installation that is
not to specification.
Contact our customer service technicians on:
0,35 €
/ min
0 892 701 369
Monday to Friday, 9am to 12pm, and 2pm to 6pm.
5. PRODUCT RETURNS - AFTER SALES SERVICE
If, despite the care we have taken in designing and manufacturing your product, it needs to be returned to
our customer service centre.
Avidsen undertakes to keep a stock of spare parts for this product throughout the contractual warranty
period.
G - TECHNICAL AND LEGAL INFORMATION
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