Avigilon ALTA - Alerts Configuration

Alerts
ReceivealertsbyemailorSMStomonitoryourAvigilonAltaaccesscontrolsystem.
1. Gotocontrol.openpath.com/loginandsignin.ToaccesstheEuropeanControlCenter,goto
control.eu.openpath.com/login.
2.
Goto Configurations>Alerts.
3. ConfigurealertstoreceiveemailorSMS(USmobilenumbersonly)warningsregarding:
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Billing—Invalidpayments,expiredterms,and/oryouraccountbeingfrozen.
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EntryAjar—Anentryenteringorleavingtheajaralarmstate,suchaswhenthecontactsensor
reportsthedoorbeingopenlongerthanthesetduration.
Note:Toreceivethisalert,youmustenabletheAjarFeatureinContactsensoronpage58
settingsontheentry.
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EntryAuthenticationFailure—Anentryunlockrequestfailingduetoaninvalidcredentialbeing
used(e.g.acardwithanumberorCSNunknowntotheACU).
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EntryAuthorizationFailure—Anentryunlockrequestfailingduetoausernothavingaccessto
thatentry,usingthewrongtriggermethod,ormakinganunlockrequestoutsideofassociated
schedules.
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EntryUnlockFailure—Anentryunlockrequestfailingduringthephysicalunlockphase,either
duetoahardwareissueorafailedwebhookAPIcall.
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EntryForcedOpen—AnentryopeningwithoutfirstunlockingthroughtheAvigilonAltasystemor
triggeringtheREX.
Note:Toreceivethisalert,youmustalsoenabletheForced-OpenDetectionfeatureinContact
sensoronpage58settingsontheentry.
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EntryAnti-PassbackBreach—Auserattemptingtore-enteradefinedAnti-PassbackArea
withoutfirstexitingandviceversa.
Configurations 126