Avigilon ALTA - Configure Call Routing to Users, Units, or Front Desk

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Displayname(optional)—ThecallerIDtobedisplayedonthevideointercomreader(for
example,OPintercom).
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ID/Calldestination—TheextensionnumberfortheVoIPphonesystem.
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DeviceSIPnumber—Theextensionnumberforthevideointercomreader.Usethesamevaluein
Authenticationuser.
Configurecallroutingtousers,units,orfrontdesk
OntheRoutingprofiletabofaVideoIntercomReaderPro,youcanconfigurethecallroutingprofilesusedby
thevoiceassistanttofindusers,units,orthefrontdesk.
Note:EnsureyouareaddedtoanactiveroutingprofiletoreceivenotificationsintheControlCenter.
Beforeyoustart
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CreateaccessgroupsandaccessschedulesfortheDirectConnectprofile.
Note:Thisstepisrequiredforallroutingprofiles.
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Addbuildingdetailsandzonesformulti-tenantsfortheUnitConnectprofile.
Addexistingroutingprofile
1.
Clickthe buttonintheupper-rightcorner.
2. SelecttheUseexistingprofiletoggle.
3. InIntercomprofile,selectanexistingprofile.
4. ClickSave.
Addnewroutingprofile
1.
Clickthe buttonintheupper-rightcorner.
2. LeavetheUseexistingprofiletoggledeselected.
3. InthePROFILECONFIGURATIONsection,enterthenameoftheprofile.InProfiletype,select:
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