Avigilon ALTA - Device Dashboard; Controller Status; Remote Diagnostics

Thisiswhereyoucanseeyourorganization'susagestatisticsaswellasthecurrentlockstateforentries.The
dataontheDashboardisrealtime,soassoonasanentryunlockrequestismadeordeniedoralockstate
changes,thedatadisplayedwillupdateimmediately.
IfyouhaveaCloudKeyandremoteunlockpermissions(andtheentry'sstatealsoallowsremoteunlock
requests),youcanunlockentriesfromtheMainDashboardbyclickingtheUnlockbuttonnexttotheentry's
name.
Note:Ifadoorisajarornotproperlyclosed,theDoorAjaralarmwillbeprominentlydisplayedintheDoor
Statecolumn.
Device dashboard
TheDevicedashboardiswhereyoucangetahigh-leveloverviewofyourorganization'sControllers(ACUs)and
readers.
Controllerstatus
TheDevicespageintheControlCenterindicatestheonlinestatusofACUsandVideoReaders(listedas
ControllersandVideoControllers)intheSTATUScolumn:
l
AgreendotindicatestheACUisonlineandcommunicatingnormally.
l
AyellowdotindicatesthelastmessagereceivedfromtheACUismorethan12minutesoldandtheVPN
isdown.
l
AreddotindicatestheACUisoffline:thelastmessagereceivedfromtheACUismorethan60minutes
oldORmorethan20minutesoldandtheVPNisdown.
Figure4Devicedashboardshowingcontrollerstatus
Remotediagnostics
IntheController(andVideoController)StatustableundertheREMOTEDIAGNOSTICScolumn,selectanAction:
Dashboards 25