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AvMap EKP-IV - When Nothing else Works; Customer Support

AvMap EKP-IV
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92
User Manual
The EKP-IV may not be properly connected to the external device. Check all
connections to be sure they are correctly made and secure.
Navigate feature does not work — Blanks are displayed in the navigation data
fields until a GPS fix has been obtained; this usually occurs within a few Min-
utes. Also a Flight Plan must be active to display values for navigation-related
information (such as Cross Track Error) and you must be travelling at least 2
Knots to display values for velocity-related information (such as GS). Activate
a Flight Plan and/or increase your speed.
Fluctuations in positioning and navigation data — Small fluctuations in
positioning and velocity-related navigation is normal.
15.4.3 WHEN NOTHING ELSE WORKS
The list above should allow you to solve most of the operating problems you
are likely to encounter. Simply disconnecting the EKP-IV from power for a
moment may solve your problem as well. If this does not help, try resetting the
EKP-IV to the factory defaults:
> ‘MENU’ 1 sec. + “SYSTEM SETUP” + ‘ENTER’ + “FACTORY DEFAULTS” + ‘ENTER’
If this does not help, you can try one additional memory clear option. This is a
factory default RAM Clear that should only be tried after all other attempts
have been made. When using the RAM Clear feature, you will loose all user
stored information and the EKP-IV will default to factory settings. Before this
step, you have the option of saving user Marks, Track history and Routes to a
User Compact Flash (this is an optional purchase from your dealer). To per-
form a RAM Clear see Par. 15.5.1.
15.4.4 CUSTOMER SUPPORT
If you are unable to solve your operation problems, please contact C-MAP
Aviation at 133 Falmouth Road Mashpee, MA 02649, 508-539-3115 or
800.363.2627, reporting the Software Release and Cartography information avail-
able in the About page.
>‘MENU’ 1 sec. + “About...” + ‘ENTER

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