CC612(4G)_D00325_04_M_XXEN/03.2019
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Important information
1. Important information
1.1 How to use this manual
Always keep this manual within easy reach for future reference.
To make it easier for you to understand and revisit certain sections in this manual, we
have used symbols to identify important instructions and information. The meaning of
these symbols is explained below:
This manual has been compiled with great care. It might nevertheless contain errors and
mistakes. Bender cannot accept any liability for injury to persons or damage to property
resulting from errors or mistakes in this manual.
DANGER
This signal word indicates that there is a high risk of danger that will re-
sult in electrocution or serious injury if not avoided.
WARNING
This signal word indicates a medium risk of danger that can lead to
death or serious injury if not avoided.
CAUTION
This signal word indicates a low risk of danger that can lead to minor or
moderate injury or damage to property if not avoided.
This symbol denotes information intended to assist the user in making
optimum use of the product.
This manual is intended for qualified personnel working in
electrical engineering and electronics!
1.2 Technical support: Service and support
For commissioning and troubleshooting Bender offers you:
1.2.1 First level support
Technical support by phone or e-mail for all Bender products
• Questions concerning specific customer applications
• Commissioning
• Troubleshooting
1.2.2 Repair service
Repair, calibration, update and replacement service for Bender products
• Repairing, calibrating, testing and analysing Bender products
• Hardware and software update for Bender devices
• Delivery of replacement devices in the event of faulty or incorrectly delivered
Bender devices
• Extended guarantee for Bender devices, which includes an in-house repair service or
replacement devices at no extra cost
Please send the devices for repair to the following address:
Bender GmbH, Repair service,
Londorfer Str. 65,
35305 Gruenberg
Telephone: +49 6401 807-760*
Fax: +49 6401 807-259
In Germany only: 0700BenderHelp (Telephone and Fax)
E-Mail: support@bender-service.de
Telephone: +49 6401 807-780** (technical)
+49 6401 807-784**, -785** (sales)
Fax: +49 6401 807-789
E-Mail: repair@bender-service.de
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