Troubleshooting and service information 59
English
Troubleshooting and service
information
If your camera cannot operate normally, see the frequently encountered
problems and solutions listed below. If the problem persists, contact your
nearest service center or technical support.
Problem Cause Solution
The camera
cannot power
up.
There is no battery or the
batteries are not inserted
correctly.
Insert the batteries correctly.
The batteries have no
power.
Replace the batteries.
Battery type might be
wrong.
Use correct battery type.
The battery
power is
draining quickly.
Battery type setting on the
camera might be wrong.
Select the correct battery type
setting on the camera.
The external temperature is
extremely low.
--
Many shots are being
captured in dark places,
requiring a flash.
--
The batteries or
camera is warm.
The camera or flash was
used continuously over a
long period of time.
--
The LCD
screen is black.
The lens cover is on. Remove the lens cover.
No image is
displayed on the
screen and the
camera beeped
four times.
The lens cover is on. Remove the lens cover.
I cannot adjust
the flash mode.
The flash is closed. Open the flash.
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