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December 2019
104
Installation, Operation and Maintenance Manual
VCIOM-08500-EN
Section 12: Troubleshooting
Troubleshooting
Conguration obj n°
N° indicates the number of the parameter to be congured. To clear the alarm, a table of
all ICON3000 parameters is necessary. Call Emerson After-Sales service to solve the
problem. If the alarm message is “CONFIGURATION OBJ 9999", only one of the ICON3000
parameters needs to be changed. For example: enter the SET-UP menu, go to "Actuator
Setup", then "Torque Setup", and then either increase or decrease the closing torque by 1%.
As the alarm message disappears re-enter the SET-UP menu, go to "Actuator Setup", then
"Torque Setup", and then set the previous value (see Section 9.1, Actuator set-up, Torque
set-up).
Hardware n°
N° indicates the module that is not working. The problem may be due to a malfunction
of the module, to an incorrect wiring between modules, or to an incorrect setting of the
ICON3000. Call Emerson After-Sales service to solve the problem. The following hardware
alarms can be detected:
Hardware 1 = incorrect coding of local push-buttons and selector.
Hardware 2 = incorrect conguration of Ain/Aout optional module
Hardware 3 =
no communication between Ain/Aout optional module and base card
Hardware 4 = incorrect conguration of type of terminal board
Hardware 5 = no communication between terminal board and base card
Hardware 6 = incorrect conguration ICON3000 / F01
Hardware 7 = incorrect conguration of type of bus card
Hardware 8 = no communication between bus card and base card
Hardware 9 =
Logic Card cannot update the settings of the Power Card (for ICON LP only)
Hardware 10 = Logic Card cannot communicate with the Power Card (for ICON LP only)
Hardware 11 = no communication between bus card (redundant Probus card)
and base card
Hardware 12 = no communication between encoder and base card
Hardware 13 = encoder damaged or wrongly congured
Display
message
Condition for alarm Action
Available Controls
Alarm reset
Local Remote ESD
Motor current
Motor current greater or
lower than limits
Check electrical
motor
Available Available Available Current OK
Wrong stroke
limits
The routine that
monitors the stroke
limits detects a wrong
end-of-travel condition
Re-calibrate both
stroke limits
Available Available Available
Re-calibrate
both stroke
limits
Bus Fieldbus not working
Check bus
communication
Available Available Available Bus OK
Low speed
(for ICON LP only)
Set speed not reached
Check the
mechanics or
parameters
setting
Available Available Available
Reset or redo
Open/ Close
Control

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