13 Maintenance and Troubleshooting
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To decrease the length of the screen time-out and lower the screen brightness on the Android device, follow
these steps:
1
On the Home screen, tap > .
2
Tap Display.
3
Tap Brightness to adjust the brightness level or Sleep to set a shorter duration.
13.3 Troubleshooting
Attempt the following remedies before contacting the service center.
Issue Remedy
The device got wet.
• Allow the device to dry for at least 24 hours before you power on
the device.
• If the device does not power on, then contact your local service center.
The device won’t power on. Reset the device.
The battery won’t charge.
• Ensure that the power adapter is properly connected to the device
and an outlet.
• Clean the charging terminals with a dry rag.
• If the device still doesn’t charge, then contact your local service
center for support.
The battery drains very quickly.
• Check the Bluetooth, Wi-Fi, and brightness settings of the device.
• If the battery drains quickly regardless of the power options, then
contact your local service center for support.
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