What to do if my BRAND HandyStep touch Dispenser does not charge?
If your BRAND Dispenser isn't charging, the power adapter or USB cable might be damaged, or the battery cable could be broken. Also, ensure the device is properly seated in the charging station. Replace any damaged parts and try reinserting the device into the charging station.
Why is the display on my BRAND HandyStep touch too bright?
The display brightness level of your BRAND Dispenser may have been adjusted. Change the brightness level; see „Settings” ? 73.
What to do if my BRAND HandyStep touch tip is not recognized?
If the tip of your BRAND Dispenser is not being recognized, it could be due to code damage or using a tip without coding. Try ejecting and reinserting the tip. If that doesn't work, use a new or coded tip.
What to do if my BRAND HandyStep touch tip drips?
If the tip of your BRAND Dispenser is dripping, it likely has a leak. You should replace the tip.
Why has the duration of use without power connection of my BRAND HandyStep touch been dramatically reduced?
If the battery charging cycle or the duration of use without a power connection has been dramatically reduced for your BRAND Dispenser, the battery is likely old or damaged. Replacing the battery should restore its performance.
Why has my BRAND Dispenser battery life been dramatically reduced?
If the battery charging cycle or the duration of use without a power connection has been dramatically reduced for your BRAND Dispenser, the battery is likely old or damaged. Replacing the battery should restore its performance.
Why does my BRAND HandyStep touch not charge when it's cold?
The BRAND Dispenser might not charge if the battery is either too cold or too warm. Disconnect the battery plug and allow the battery to reach room temperature. Then, reconnect the plug and try charging again.
What to do if my BRAND Dispenser touchscreen display no longer responds?
If the touchscreen display on your BRAND Dispenser stops responding, the program may have crashed. To resolve this, disconnect the battery plug, wait 5 seconds, and then reinsert it. The device will start when the battery has enough charge. Be aware that a message may appear, warning that a tip may still be present in the device. Therefore, hang the device in the holder and place a suitable vessel under the tip, or hold the device over a suitable vessel when starting.
Why does my BRAND HandyStep touch Dispenser's power adapter get so hot when charging?
If the power adapter of your BRAND Dispenser becomes extremely warm during charging, it could be due to an old or damaged battery, a damaged power adapter, or a faulty USB cable. Replacing the affected part should resolve this issue.
Details the items included with the HandyStep® touch device, such as tips, cables, and adapters.
Provides guidelines for using the device safely and effectively, including hazard warnings and symbols.
Identifies signal words and their associated potential hazards for safe operation.
Explains the meaning of various symbols used throughout the manual for warnings and instructions.
Describes the conventions used for tasks, steps, conditions, and results in the manual.
Outlines essential safety precautions and rules for operating the device with hazardous materials.
Covers safety warnings and precautions related to the device's battery and charging.
Details safety considerations and warnings specific to inductive charging.
Specifies restrictions and conditions under which the device should not be operated.
Defines the proper and intended applications for the HandyStep® touch dispenser.
Provides a detailed explanation of the device's physical components and their functions.
Identifies and labels all external parts of the HandyStep® touch device.
Explains how to use the STEP button for various functions like aspiration and dispensing.
Describes the operation of the power button for turning the device on, off, or into standby mode.
Covers connecting, charging, and understanding battery indicators for the device.
Details how to connect and use the power adapter and charging accessories.
Provides instructions for mounting the device holder using tape or in a benchtop rack.
Explains how to set up and use the optional charging stand, including safety notices.
Illustrates the touchscreen interface, identifying key elements and their functions.
General operational procedures, including safety, navigation, and mode selection.
Highlights safety warnings and notices related to handling liquids and the device.
Provides step-by-step instructions for powering the device on, off, and entering standby mode.
Explains how to navigate and select different operating modes on the device.
Guides on accessing help and correctly inserting dispenser tips.
Instructions for inserting BRAND and third-party tips, and how to eject them.
Details the process of aspirating liquid, including priming tips for accuracy.
Explains how to dispense liquid, including handling STEPS and residual volumes.
Covers how to set dispensing volume and adjust aspiration/dispensing speed.
Lists and briefly describes all available operating modes for the HandyStep® touch.
Details the Multi-Dispensing mode for stepwise dispensing of aspirated volumes.
Explains how to aspirate and dispense liquid in the Multi-Dispensing mode.
Describes how to preset the number of dispensing steps in Multi-Dispensing mode.
Details the Auto-Dispensing mode for automated, timed liquid dispensing.
Covers automatic dispensing and setting manual or learned pause times.
Explains how to use the learn function to automatically determine optimal pause times.
Describes the Pipetting mode for standard liquid aspiration and dispensing.
Guides on setting volumes and filling tips specifically for Pipetting mode.
Details the Sequential Dispensing mode for dispensing a series of predefined aliquots.
Explains how to create, edit, and dispense aliquot lists in SEQ-DISP mode.
Details the Multi-Aspiration mode for aspirating multiple volumes with one tip.
Describes the different filling modes available for liquid aspiration in MULTI-ASP.
Explains the Titration mode for dispensing liquids for chemical analysis or color change observation.
Provides a step-by-step guide on how to perform titration using the device.
Covers the feature for saving and recalling frequently used settings and modes.
Guides on how to create new favorites and open existing saved settings.
Details various device settings for daily usage, including language and display.
Instructions for configuring device language, name, date, and time settings.
Covers adjustments for display brightness, timeout, auto-power off, and sound alerts.
Information on device calibration reminders and resetting to factory default settings.
Guidelines for cleaning the device exterior and performing UV disinfection.
Provides instructions for routine cleaning and recommended UV disinfection procedures.
Helps diagnose and resolve common issues encountered with the device.
Lists common device faults, their possible causes, and corrective actions.
Explains how to interpret system and event messages displayed by the device.
Covers procedures for monitoring device performance, like testing instructions and leak tests.
Step-by-step guide for performing a leak test on the PD tip.
Information on recommended calibration intervals and procedures.
Presents detailed specifications, including accuracy, limitations, and material composition.
Details the device's accuracy performance and operational limitations.
Provides specifications for materials used, battery, and the universal power adapter.
Lists available devices, accessories, and consumables with their order numbers.
Information on ordering the main device units and various accessories.
Guidance on how to send the device for repair, including decontamination and contact information.
Step-by-step instructions for preparing and sending the device for service.
Information on the proper disposal of electronic devices and batteries.
Specific guidelines and warnings for the safe disposal of batteries and electronic components.
Explains how to navigate through the device's menus and operating modes.
A comprehensive guide to all symbols used on the device and within the manual.
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General