Brother DCP-J752DW

2-76
Confidential
■ Document jam inside the ADF
<User Check>
- Check if the document is loaded correctly all the way inside the ADF document support.
- Adjust the document guide to match the document size.
- Check if the document loaded is smaller than the specified size.
- Check if the document loaded is not thicker than the specified thickness.
■ Document jam near the ADF ejection part
<User Check>
- Check if the recording paper is loaded correctly all the way inside the ADF document support.
- Adjust the document guide to match the document size.
- Check if the document loaded is smaller than the specified size.
Step Cause Solution
1 Foreign materials inside ADF Remove foreign materials.
2 Document pressure bar not
properly attached
Reattach the document pressure bar.
3 Upper document chute not
properly attached
Reattach the upper document chute.
4 Document scanning position
actuator out of place
Set the document scanning position actuator into
place.
5 Document feed roller 1 and 2 not
properly attached
Reattach document feed roller 1 and 2.
6 Document scanning position
sensor defective
Replace the document scanning position sensor
PCB.
7 Scratched or damaged ADF
internal parts
Replace the ADF unit.
8 Main PCB defective Replace the main PCB ASSY.
Step Cause Solution
1 Foreign materials in the ADF
ejection part
Remove foreign materials.
2 Upper document chute not
properly attached
Reattach the upper document chute.
3 Document feed roller 2 not
properly attached
Reattach document feed roller 2.
4 Scratched, damaged, or worn
ADF ejection parts
Replace the ADF unit.
5 Main PCB defective Replace the main PCB ASSY.