Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside the Machine
Paper is Jammed Inside the Machine
If the paper is jammed, follow these steps:
1. Unplug the machine from the electrical socket.
2. Pull the paper tray (1) completely out of the machine.
3. Lift the paper support (1), and then pull it at an angle completely out of the machine as shown by the arrow.
4. Slowly pull the jammed paper (1) out of the machine.
5. Squeeze both green levers together, and then lower the maintenance unit (1).
6. Slowly pull the jammed paper (1) out of the machine.
IMPORTANT
Be careful, as ink can easily get on your hands. If ink gets on your skin or clothing, immediately wash it
off with soap or detergent.
159