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Print Quality Difficulties
If, after reading the information in this table, you still need help, see the latest troubleshooting tips at
support.brother.com/faqs.
Difficulties Suggestions
Poor print quality Check the print quality.
See Related Information: Check the Print Quality.
Make sure the Media Type setting in the printer drivers, your application, or the
Paper Type setting on the machine matches the type of paper you are using.
(DCP-T430W/DCP-T435W/DCP-T436W/DCP-T439W) See Related Information:
Change the Paper Size and Paper Type Using the Paper Button.
See Related Information: Printer Driver Settings (Windows).
Make sure the ink is fresh. The following may cause ink to clog:
• The expiration date written on the bottle package has passed.
• The ink bottle may not have been stored correctly before use. Store the ink
bottle on a level surface in a cool, dark place.
• The ink bottle cap may not be tightly secured.
Make sure you are using one of the recommended types of paper.
See Related Information: Acceptable Print Media.
The recommended environment for your machine is between 20°C to 33°C.
White lines appear in text or
graphics.
Clean the print head.
See Related Information: Clean the Print Head from Your Brother Machine.
See Related Information: Clean the Print Head Using Web Based Management.
See Related Information: Clean the Print Head from Your Computer (Windows).
Check and adjust the print alignment.
See Related Information: Check the Print Alignment from Your Brother Machine,
Check the Print Alignment Using Web Based Management.
Try using the recommended types of paper.
See Related Information: Acceptable Print Media.
To prolong print head life, provide the best ink economy and maintain print
quality, we do not recommend frequently unplugging the machine and/or leaving
the machine unplugged for extended periods of time. We recommend using
(Stop) to power down the machine. Using (Stop) allows minimal power to
the machine, resulting in periodic, but less frequent, cleaning of the print head.
Dark lines appear at regular
intervals.
Check and adjust the print alignment.
See Related Information: Check the Print Alignment from Your Brother Machine.
See Related Information: Check the Print Alignment Using Web Based
Management.
The machine prints blank pages. Check the print quality.
See Related Information: Check the Print Quality.
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