Difficulties Suggestions
To prolong print head life, provide the best ink economy and maintain print
quality, we do not recommend frequently unplugging the machine and/or leaving
the machine unplugged for extended periods of time. We recommend using
(Stop) to power down the machine. Using (Stop) allows minimal power to
the machine, resulting in periodic, but less frequent, cleaning of the print head.
Characters and lines are blurred. Check the printing alignment.
See Related Information: Check the Print Alignment from Your Brother Machine.
See Related Information: Check the Print Alignment Using Web Based
Management.
Change the print options.
See Related Information: Change the Print Options to Improve Your Print
Results.
Printed text or images are
skewed.
Make sure the paper is loaded correctly in the paper tray and the paper guides
are adjusted correctly.
See Related Information: Load Paper.
Make sure the Jam Clear Cover is closed correctly.
There are smudges or stains at
the top centre of the printed page.
Make sure the paper is not too thick or curled.
See Related Information: Acceptable Print Media.
Printing appears dirty or ink
seems to run.
Make sure you are using the recommended types of paper. Do not handle the
paper until the ink is dry.
See Related Information: Acceptable Print Media.
Make sure the printing surface is face down in the paper tray.
If you are using photo paper, make sure the glossy side of the photo paper is
face down in the tray and you have set the correct paper type. If you are printing
a photo from your computer, set the Media Type in the printer driver or in the
application you use to print.
Ink is smudged or wet when using
glossy photo paper.
Be sure to check the front and back of the paper. Place the glossy surface
(printing surface) face down.
(DCP-T430W/DCP-T435W/DCP-T436W/DCP-T439W) See Related Information:
Change the Paper Size and Paper Type Using the Paper Button.
If you use glossy photo paper, make sure the paper type setting is correct.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink.
See Related Information: Clean the Machine's Printer Platen.
Make sure you are using the paper support flap.
See Related Information: Load Paper.
Make sure the paper feed rollers are not dirty with ink.
See Related Information: Clean the Paper Feed Rollers.
The printouts are wrinkled. Windows:
In the printer driver, select the Advanced tab, click Other Print Options, and
then click Advanced Color Settings. Clear the Bi-Directional Printing check
box.
Related Information
• Paper Handling and Printing Problems
Related Topics:
• Check the Print Quality
• Acceptable Print Media
• Clean the Print Head from Your Brother Machine
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