Brother DCP-T430W - I Want to Check that My Network Devices Are Working Correctly

Cause Action
Your Brother machine was not
assigned an available IP
address.
• Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and the
Brother machine are correct and located on the same network.
For more information about how to verify the IP address and the Subnet Mask,
ask your network administrator.
• Windows
Confirm the IP address and the Subnet Mask using the Network Connection
Repair Tool.
The failed print job is still in your
computer's print queue.
• If the failed print job is still in your computer's print queue, delete it.
• Otherwise, double-click the printer icon in the following folder and cancel all
documents:
- Windows
1. Hold down the key and press the key on the computer's
keyboard to launch Run.
2. Type "control printers" in the Open: field and click OK.
The Devices and Printers window appears.
If the Devices and Printers window does not appear, click View more
devices > More devices and printer settings.
- Mac
Click System Preferences or System Settings > Printers & Scanners.
Your Brother machine is not
connected to the wireless
network.
Print the WLAN Report to check the error code on the printed report.
If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the
drivers (Windows) and the Brother software and reinstall the latest version of both.
I Want to Check that My Network Devices are Working Correctly
Check
Action
Check that your Brother
machine, access point/router,
or network hub is turned on.
Check the following:
• The power cord is connected correctly and the Brother machine is turned on.
• The access point/router or hub is turned on and its link indicator is flashing.
• All protective packaging has been removed from the machine.
• The document cover and Jam Clear Cover are fully closed.
• Paper is inserted correctly in the paper tray.
Check that you can "ping" the
Brother machine from your
computer.
Ping the Brother machine from your computer using the IP address or the node name
in the Windows command prompt or Mac Terminal application:
ping <ipaddress> or <nodename>.
• Successful: Your Brother machine is working correctly and connected to the same
network as your computer.
• Unsuccessful: Your Brother machine is not connected to the same network as your
computer.
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