Difficulties Suggestions
The Devices and Printers window appears.
If the Devices and Printers window does not appear, click View more
devices > More devices and printer settings.
• Mac
Click System Preferences or System Settings > Printers & Scanners.
The headers or footers appear
when the document is displayed
on the screen but do not appear
when the document is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top
and bottom margins in your document to allow for this.
See Related Information: Unprintable Area.
Cannot perform ‘Page Layout’
printing.
(Windows)
Check that the paper size setting in the application and in the printer driver are
the same.
Print speed is too slow. (Windows)
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending, and printing time. Try the other quality settings in the printer
driver as follows:
In the printer driver, clear the Color Enhancement checkbox on the Advanced
tab.
Turn the Borderless feature off. Borderless printing is slower than normal printing.
See Related Information: Printer Driver Settings (Windows).
Turn the Quiet Mode setting off. Print speed is slower in Quiet Mode. See
Related Information: Reduce Printing Noise.
Make sure the Media Type setting in the printer drivers, your application, or the
Paper Type setting on the machine matches the type of paper you are using.
See Related Information: Change the Paper Size and Paper Type Using the
Paper Button.
See Related Information: Printer Driver Settings (Windows).
Cannot print on 1-sided or 2-
sided.
(Windows) Change the 2-sided option in the printer driver.
• If you want to make a temporary change, select None or 2-sided in the
printer driver from your application.
See Related Information: Print a Document (Windows).
• If you want to make a permanent change, change the default printer driver
settings.
See Related Information:Change the Default Print Settings (Windows).
Related Information
• Paper Handling and Printing Problems
Related Topics:
• Refill the Ink Tanks
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