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Confidential
Error code A1
The front cover sensor detected that the front cover was open.
Error code A2
The document scanning position sensor detected that the document length was 90 cm or
more while scanning the document.
Cover is Open
Close the Front Cover.
<User Check>
• Check that the front cover is closed correctly.
Step Cause Remedy
1
Connection failure of the high
voltage power supply PCB
ASSY harness (Front cover
sensor is mounted in high
voltage power supply PCB
ASSY.)
Reconnect the high voltage power supply PCB
ASSY harness.
2
Part pressing the front cover
sensor is broken, which is
provided at inside of front cover
Replace the front cover ASSY.
3
Front cover sensor failure Check the performance of the front cover
sensor following the procedure in "Function
code 32". If any problem occurs, replace the
high voltage power supply PCB ASSY.
4 Main PCB failure Replace the main PCB ASSY.
Document Jam
Clear the scanner jam, then press the Stop Key.
<User Check>
• Check that the document or the foreign object is not jammed in the ADF. If jammed,
remove it.
Step Cause Remedy
1
Document scanning position
actuator catching on some
position
Correct the position of the document scanning
position actuator.
2
Document scanning position
sensor failure
Replace the panel PCB ASSY.
3 Main PCB failure Replace the main PCB ASSY.
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