Confidential
2-88
4.9 Fax Problems
4.9.1 No faxes can be sent
User Check
- Check that the line cord is inserted correctly into the socket.
- Check that the dialing function setting (tone/pulse) is correct.
- Check that the phone cord is not connected to EXT terminal.
4.9.2 No faxes can be received
User Check
- Check that the line cord is inserted correctly into the socket.
- Check if the receiving mode setting is correct.
- Check that the phone cord is not connected to EXT terminal.
4.9.3 A communications error occurs
User Check
- Change the “compatibility“ of the function menu to see if the error is cleared.
- Check that there is no noise source around this machine body.
Step Cause Solution
1 MJ PCB harness connection
failure
Reconnect the MJ PCB harness.
2 Control panel ASSY defective Replace the control panel ASSY.
3 MJ PCB defective Replace the MJ PCB ASSY.
4 First side or second side CIS unit
defective
Replace the first side or second side CIS unit.
5 Main PCB defective Replace the main PCB ASSY.
Step Cause Solution
1
MJ PCB harness connection
failure
Reconnect the MJ PCB harness.
2 MJ PCB defective Replace the MJ PCB ASSY.
3 Main PCB defective Replace the main PCB ASSY.
Step Cause Solution
1
MJ PCB harness connection
failure
Reconnect the MJ PCB harness.
2 MJ PCB defective Replace the MJ PCB ASSY.
3 Main PCB defective Replace the main PCB ASSY.
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