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2.10 Obtain machine information at the user site (Instruction to the end user)
When the user receives the repaired machine, he/she needs to retrieve the head calibration data
and save it into his/her PC at the user site. The service personnel should contact the user to
instruct him/her to perform the following procedure.
Windows
®
(1) On the user computer, click Start | Settings | Printers to display the Printers window.
(2) Right-click the Brother Printer driver icon to display the pull-down menu.
(3) Click Properties | Print Settings | Advanced | Other print options | Retrieve Printer’s
Color Data.
(4) Check that the
Use Printer's Color Data check box is selected.
(5) Click Retrieve Printer’s Color Data.
(6) Wait for the dialog to appear and click OK.
Macintosh
(1) On the user Mac, display the printer list and select the repaired machine.
(2) Select Open Print Queue | Printer Setup | Utility | Open Printer Utility.
(3) From the menu bar, select Control | Retrieve Printer's Color Data.
(4) Wait for the dialog to appear and click OK.
*For detailed instructions on how to obtain machine information, refer to the FAQ at the
Brother Solution Center.
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