Confidential
2-28
Error Code 2A
No black ink cartridge loaded, detected by the ink cartridge detection sensor.
Error Code 2B
No yellow ink cartridge loaded, detected by the ink cartridge detection sensor.
Error Code 2C
No cyan ink cartridge loaded, detected by the ink cartridge detection sensor.
Error Code 2D
No magenta ink cartridge loaded, detected by the ink cartridge detection sensor.
User Check
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
- Replace the ink cartridge.
Cannot Print / No Ink Cartridge
LCD
Cannot Print / No Ink Cartridge
LCD
Cannot Print / No Ink Cartridge
LCD
Cannot Print / No Ink Cartridge
LCD
Step Cause Solution
1 Ink cartridge detection sensor
defective
Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB ASSY.