Confidential
ii
2.1.1 Document scanning ..................................................................................... 2-4
2.1.2 Printer part ................................................................................................... 2-5
2.2 Document Feeding Path/Recording Paper Feeding Path .................................... 2-6
2.2.1 Document Feeding Path .............................................................................. 2-6
2.2.2 Recording Paper Feeding Path .................................................................... 2-6
2.3 Parts Names and Functions ................................................................................. 2-7
2.4 Block Diagram ...................................................................................................... 2-8
2.5 Components ......................................................................................................... 2-9
3 ERROR INDICATION .................................................................................................. 2-10
3.1 Error Code .......................................................................................................... 2-10
3.2 Error Messages ................................................................................................. 2-15
3.3 Communications Error ....................................................................................... 2-17
4 TROUBLESHOOTING ................................................................................................ 2-21
4.1 Error Cause and Solutions ................................................................................. 2-21
4.2 Recording Paper Feeding Problems .................................................................. 2-58
4.2.1 Paper is not fed from paper tray ................................................................. 2-58
4.2.2 Paper is not fed from manual feed slot ...................................................... 2-60
4.2.3 Two or more sheets of paper fed at a time ................................................ 2-60
4.2.4 Paper feeding at an angle .......................................................................... 2-60
4.2.5 Recording paper jam .................................................................................. 2-61
4.2.6 Prints only single side of the paper when duplex-printing .......................... 2-64
4.3 Print-image Problems ......................................................................................... 2-65
4.3.1 Defective images ........................................................................................ 2-65
4.3.2 Print-image problems ................................................................................. 2-66
4.4 Software-related Problems ................................................................................. 2-76
4.4.1 Cannot print data ........................................................................................ 2-76
4.5 Network Problems .............................................................................................. 2-77
4.5.1 Cannot make a print through network connection ...................................... 2-77
4.6 Control Panel Problems ...................................................................................... 2-78
4.6.1 No display on LCD ..................................................................................... 2-78
4.6.2 No display on LED ..................................................................................... 2-78
4.6.3 The control panel does not work ................................................................ 2-78
4.6.4 Touch panel inoperative ............................................................................. 2-78
4.7 Document Feeding Problems ............................................................................. 2-79
4.7.1 Document can not be fed ........................................................................... 2-79
4.7.2 Document double feeding .......................................................................... 2-79
4.7.3 Document jam ............................................................................................ 2-80
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