Confidential
2-24
Error Code 18
Paper jam during duplex-printing
Registration sensor does not detect paper feed within specified pulse numbers in the second side
paper re-feed
(recording paper was pulled out, or very likely to have been pulled out.)
User Check
- Remove the jammed paper.
- Check whether the recording paper being used is within the specification.
- Check that recording paper are not curled, wrinkled or wet.
Paper Jam
LCD
Step Cause Solution
1
Foreign materials in the duplex
print paper path
Remove foreign materials.
2
Registration actuator caught on
the surrounding parts
Set the registration actuator into place.
3 Registration sensor defective Replace the registration sensor PCB ASSY.
4 Main PCB defective Replace the main PCB ASSY.
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